At Ypres Rose Developments, it is our unwavering belief that we have a responsibility to deliver excellence before, during and after the sale.

This philosophy is more than something we say. It's something we do at every step of the way. You can see it in everything from our superior materials and premium brands and dedication to service well after the contract is signed.

So when someone asks what makes Ypres Rose one of the nation's finest homebuilders, we say it is a unique combination of experience, design, quality and, of course, an extraordinary commitment to our present and future customers.

 

Warranty Guidelines

Your Ypres Rose home has a two year ALL HOME warranty and a 12 year structural defects warranty. Our ALL HOME warranty is outlined below.

 

Scheduled Post-Closing Warranty Visits

As part of our commitment to service your home throughout the warranty period, we have instituted prescheduled post-closing warranty visits (example: 30 day, 3 and 11 month visits). The goal of these visits is to ensure all of your warranty needs are appropriately addressed while at the same time providing you with the comfort of knowing that a Ypres Rose representative will be there for you both before and after closing.

Your authorized Ypres Rose representative will explain to you our process of scheduling and completing prescheduled post-closing warranty visits. In addition, share with you the many benefits associated with this type of service program. It is our goal to address all of your warranty items at this time. As with regular warranty service, you or your authorized representative must be present to provide access to the home for service items to be completed.

Regular Service

In addition to the prescheduled post-closing warranty visits, regular warranty service is also available during working hours Monday-Friday. Regular warranty service should only be scheduled for service items that need to be addressed prior to the scheduled post-closing warranty visits. You or your authorized representative must be present to provide access to the home for service items to be completed. You will be contacted to arrange an appointment date and time. Please review the performance standards in the YRD Homes Protection Plan to determine if you have a valid warranty claim.

Emergency Service

Emergency warranty service is available after hours, on weekends and holidays by contacting the emergency service number provided by your local Ypres Rose representative. Some examples of emergencies include gas leaks, no heat in extreme cold, severe electrical problems, or severe plumbing leaks that cannot be isolated.

 

 


Building Life Plans Guarantee

Ypres Rose Developments is a Building Life Plans registered developer and builder. Building Life Plans is a worldwide recognised Allianz backed Building guarantee. Ypres Rose therefore build to Building regulations and in accordance with strict standards of construction and development quality.